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Neo 2W

Advanced autonomous warehouse cleaning

Clean more of your warehouse more efficiently

See the Neo Difference


cleanliness data

Improved warehouse

year-on-year ROI

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Book your demo

Warehouse cleaning without compromise

Successful warehouses and 3PLs are built on speed, efficiency and quality. But for them to operate as productively as possible, a clean and safe working environment is a necessity.

Purpose-built to clean dynamic warehousing environments, Neo 2W lets your staff focus on your core KPIs while Neo handles the floors. Neo 2W is a valuable addition to any team looking to improve the quality, consistency and cost-effectiveness of their entire service delivery.

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A smarter clean for a more productive facility

Explore the features that make Neo 2W the floor scrubbing robot tailor-made for warehouse cleaning

Industrial-sized demands call for industrial-strength build quality

Built for longevity

Neo 2W’s engineering ensures the highest quality, reliability and serviceability standards, standing up to the demands of tough warehousing and manufacturing environments. Rugged and robust construction includes separate cleaning solution and recovery tanks. Industrial-strength batteries allow up to 6 hours of cleaning on a single charge, with easily swappable batteries extending cleaning time even longer for larger spaces.

Extensive safety features

Neo 2W possesses a robust set of advanced safety features for multiple layers of protection. This includes a Blue Light that projects a visible warning light ahead, drawing attention to its path and alerting others nearby. Additional safeguards include e-stop buttons, bumpers, beacons, integrated signaling lights and a sound system.

‘Deploying Neo at our warehouse has doubled cleaning team productivity…’

“Deploying Neo at our warehouse has doubled cleaning team productivity and delivered a morale boost, allowing them to focus on additional tasks while the robot takes care of the floors.”

‘I was impressed with Neo’s use of advanced sensors, cameras, and lasers…’

“I was impressed with Neo’s use of advanced sensors, cameras, and lasers to adapt to our warehouse’s changing layout and avoid collisions. Neo performed better than I expected. Even with 25 forklifts operating continuously, along with people traffic, Neo was able to avoid collisions and work safely among our workers and our stock.”

‘...reduce up to 80% of labor hours spent cleaning

“We’re excited to deploy additional Neos at DHL warehouses across the globe, propelling our digitalization journey forward. Floor-cleaning robots, while a simple innovation, reduce up to 80% of labor hours spent cleaning. This frees up our staff to engage in more value-adding, customer-centric work while driving our Strategy 2025 digitalization agenda forward.”

Frequently Asked Questions

Discover the answers that help improve your cleaning efficiency.

Avidbots is a robotics company with a vision to make robots ubiquitous to unlock humanity’s potential with a hyperfocus on autonomous cleaning. Its ground-breaking product is Neo, a fully autonomous multi-application cleaning robot widely deployed by the world’s leading facilities, including airports, warehouses, manufacturing sites, shopping malls, universities and other commercial spaces worldwide.

Founded in 2014 by two robotics engineers from the University of Waterloo, Pablo Molina and Faizan Sheikh, the company today has a rapidly expanding customer base in over a dozen countries and offers comprehensive service and support to customers on five continents. Avidbots has grown to be a global leader in commercial service robots, achieving many important industry firsts along the way.

Neo, the fully autonomous multi-application cleaning robot is optimized for autonomous cleaning and disinfection. Designed from the ground up to be a robot, you won’t find a cup holder, seat or steering wheel on Neo—they’re not needed, and make the robot’s design less optimal, while reducing your team’s efficiency and your return on investment.

Powered by Avidbots Autonomy, you can leave floor care to Neo, and let your team focus on higher-value tasks.

While manual scrubbers have dominated commercial cleaning for many years, floor scrubbing robots are next-generation solutions delivering substantive benefits over aging technology. Neo offers significant operational and business advantages over a manual floor scrubber.

Fully autonomous cleaning.

Powered by Avidbots Autonomy featuring advanced dynamic planning and real-time obstacle avoidance Neo avoids anyone or anything. With a market-leading sensor suite and 360° visibility, Neo can autonomously map and clean your premises without the need of a manual operator.

Maximum uptime and productivity.

With labor costs rising and the continued risk of sickness and absence, managing a productive, cost-effective cleaning operation is a challenge for any facility manager. Neo is always ready and eager to clean, supporting up to six hours of run time on a single battery charge, with extended operating time available by simply swapping batteries over.

Consistent, high-quality cleaning performance.

Neo never misses a shift and with a choice of cylindrical or disc cleaning heads, you can select a cleaning configuration that best suits your location’s unique cleaning requirements.
Manage, monitor and measure with Avidbots Command Center.

Neo tracks every square foot of every cleaning operation and, via the proprietary Avidbots Command Center, delivers timely, objective performance reports to your desktop, phone or tablet, with visual cleaning maps, at-a-glance cleaning quality ratings and deep, granular insight on demand.

You can also keep tabs on your Neo—or entire fleet of Neos—at all times through the fleet dashboard where you can view the online status and location of your robots, as well as the success of each cleaning plan by robot and location.

Simple to deploy, easy to operate.

While getting Neo up and running is a simple task, you’ll benefit from dedicated support from the Avidbots Customer Success team. They’ll oversee your Neo deployment and training, guide your team through configuration and operation, as well as create cleaning plans unique to your facility. Neo’s easy-to-use touchscreen controls and familiar steering column ensure operators can quickly get up to speed, while 24/7/365 Real-Time Monitoring and Remote Assistance from Avidbots experts, Neo will always perform at its best.

Always connected, always improving.

With Wi-Fi, 3G and 4G LTE network support, Neo can be monitored and managed by your team in real-time, so you’re always in the know. Layout changes or location-specific adjustments to cleaning plans or settings can quickly be synced with Neo. Avidbots Autonomy seamlessly updates via the Cloud with manual updates being a thing of the past.

Safe and secure operation.

Powered by Avidbots Autonomy, Neo is able to avoid anyone or anything, leading the industry with real-time obstacle avoidance! The state-of-the-art technology combined with e-stop buttons, bumpers, beacon and integrated signaling lights, the Blue Light and a sound system that talks to you, makes Neo the best in keeping the operational environment safe.

Enhanced brand and customer experience.

While the “connected facility” or “facility automation” are great industry buzzwords, often the technologies powering these advances are hidden behind the scenes or taken for granted. A robot cleaning your floors every day, working side-by-side with your operations team in public spaces? That’s a mobile innovation showcase that demonstrates your organization’s progressive outlook and commitment to future technologies. It’s no surprise to see our customers around the world outfitting Neo in branded graphics or using Neo for mobile advertising.

Neo 2W has been specifically designed to work in the industrial settings, including:

  • Warehousing & Logistics
  • Manufacturing

Discover why Neo 2W is a great choice for boosting productivity in your industry.

Neo is equipped with a large, 25 cm full-color rear touch screen, which is used to control the robot, launch autonomous cleaning operations or configure manual settings.

With access secured by a four-digit passcode, managers can ensure that only authorized operators are able to view and adjust Neo’s operation.

A simple and intuitive user interface allows operators to easily set Neo cleaning in autonomous or manual modes.

Neo’s drive wheel supports three forward gears, a reverse gear as well as park—just like you’d find on a car with automatic transmission. In autonomous mode, local cleaning plan settings allow granular adjustment of Neo’s speed throughout your premises, to maximize cleaning performance.

In manual operation, gears can be selected easily with a simple tap of the screen, while Neo’s twist-grip throttle provides precision speed control for operators.

Alongside messages displayed on Neo’s touchscreen, the robot is equipped with LED safety indicators around the front, side and back of its chassis. As well as clearly displaying turn notifications, the status lights improve the robot’s visibility and serve as status indicators, changing color to denote specific operating conditions.

  • Blue: Auto cleaning mode
  • Green: Manual cleaning mode
  • Purple: Learning mode
  • Yellow: Obstacle detected
  • Red: Emergency stop activated
  • White: Turning indicator (a blinking side light indicates the direction Neo is turning)

While Neo supports fully-automated cleaning, we do recommend that a local operator supervises Neo as it cleans. It is possible that a determined, malicious person with unrestricted access to the robot and specific tools could access and tamper with internal hardware (moving sensors, cutting wires and so on). This is the case with any device running in public spaces and is not unique to Neo.

As of April 2022, the languages for the robot user interface are English, French, Spanish, Japanese, Korean, Finnish, German, Thai, Traditional Chinese and Simplified Chinese.

Customers are able to easily change Neo’s user interface locale via Avidbots Command Center, to suit operators’ native languages.

We are rapidly adding support for more languages, as Neo expands across the globe.

Updating your existing Neo to Neo 2W for a warehouse or manufacturing environment is a simple and cost-effective way to enjoy the benefits of this AI and hardware configuration. Contact your Avidbots Account Executive for more information.

Product Features

Neo is designed to clean hard floors with a versatile array of cleaning settings and configurations. You can scrub floors for up to six hours between battery charges.

Neo dispenses a solution of clean water and detergent from one of two water tanks and, depending on the model, scrubs floors using twin cylindrical brushes, disc brushes or standard floor pads. All dispensed solution is filtered to ensure no dust or grit is passed through Neo’s cleaning system to the floor.

Replaceable rubber squeegees positioned around the sides and rear of the robot retain dispensed, dirty water, with any excess fluid vacuumed up into the second 135L (35.7 gal) recovery tank for later disposal. Cylindrical cleaning systems sweep light debris into a removable garbage tray for easy disposal. The result? Clean, dry, streak-free floors.

Neo is powered by six 6V rechargeable AGM lead-acid batteries, totaling 36V and with 220Ah of capacity.

The dimensions* of the Neo floor scrubbing robot are as follows:

  • Length: 152 cm (59.8 in)
  • Width: 76 cm (29.9 in) – 94 cm (37 in)
  • Height: 137 cm (53.9 in)
  • Gross Vehicle Weight: 581.5 kg (1,282 lbs) – 688 kg (1,518 lbs)

Additional technical information can be found here:

*Dimensions differ based on the cleaning head selected.

Operating time varies by cleaning plan and settings but should always be in the 4-6 hour range.

To maximize cleaning time, we recommend the purchase of two sets of batteries, along with a dual battery cart. The battery sets can be recharged perpetually and their use in Neo alternated.

Neo is equipped with two generously-sized water tanks, ensuring maximum cleaning time between fill and/or empty.

Neo’s solution tank provides 109 L (28.8 gal) capacity while its recovery (dirty water) tank provides 135 L (35.7 gal) capacity.

Yes, Neo’s twin water tanks are equipped with sensors that will alert you when it’s time to fill the solution tank or drain the recovery tank. Notifications on Neo’s 25 cm touchscreen provide clear and simple instructions for operators, while individual water hoses make filling-up and draining a cinch.

The Neo fully autonomous floor scrubbing robot is designed to clean the following commercial floor surfaces: 

  • Non-Slip Tiles
  • Concrete (polished, unpolished, tiles)
  • Epoxy
  • Granite
  • Limestone (honed)
  • Linoleum & Marmoleum
  • Marble
  • Resilient
  • Stone Carpet
  • Terra Cotta
  • Terrazzo
  • Travertine
  • Vinyl & Vinyl Composite Tile

Neo is a fully autonomous floor scrubbing robot that uses brushes, water and detergent to clean hard floors, such as concrete, tile, terrazzo and other hard surfaces. Neo should not be used in carpeted areas.

Neo is designed to clean indoor commercial environments and should not be operated outdoors.

Neo can accommodate the same industry-standard floor cleaning detergents that are commonly used with manual scrubbers. You should only use non-foaming or low-foaming detergents when cleaning with Neo.

Neo is available with a cylindrical brush or disc cleaning heads, in the following configurations:

Nominal Cleaning Head Applied Weight
Cylindrical Level 1 Level 2
24 in. Up to 15 kg (33 lb) Up to 25 kg (56 lb)
32 in. Up to 45 kg (99 lb) Up to 47 kg (103 lb)
Disc Level 1 Level 2 Level 3
26 in. Up to 30 kg (65 lb) Up to 41 kg (90 lb) Up to 53 kg (117 lb)
32 in. Up to 32 kg (71 lb) Up to 58 kg (128 lb) Up to 87 kg (193 lb)

Parts, accessories and consumables are available for purchase directly from us, via the Avidbots store.

Customers purchasing Neo from one of our global distribution partners should contact them for details of available parts, accessories and consumables.

We recommend using Avidbots provided consumables whenever possible, rather than 3rd party parts in order to ensure optimal performance.

Consumables are defined as any part that wears down over a period of time due to regular use that can be replaced by the operator. On Neo this includes floor pads, pad drivers, cylindrical brushes, side squeegees, rear squeegees, batteries and detergent.

Powered by Avidbots Autonomy, Neo is able to adapt to changes in the environment, leading the industry with real-time obstacle avoidance! The state-of-the-art technology combined with e-stop buttons, bumpers, beacon and integrated signaling lights, the Blue Light and a sound system that talks to you makes Neo the best in keeping the operational environment safe.

Yes. Neo’s advanced safety system will automatically pause operation in certain scenarios and await manual investigation and permission to resume from an operator. Scenarios include: 

  • Activation of the front safety bumper.
  • Activation of the right or left safety bumpers.
  • An obstacle being introduced dangerously close to Neo in its safety zone.
  • An alert from Neo’s internal safety monitor process.

Neo 2W is an artificial intelligence and hardware configuration that expands Neo’s fully autonomous cleaning capabilities within industrial environments. Four features specifically tailored to warehousing and manufacturing make this possible: Debris Diverter, Advanced Obstacle Detection, Bulk Navigator and Home Base.